Christiana Lei Lagrimas

I'm a

About Me

Personal Information


I'm Christiana Lei Lagrimas, Lei for short. Motherhood has blessed me with two incredible boys, Aquilles and Aires, whose names carry the essence of God's warriors. Family is the cornerstone of my life, motivating me to work diligently not just to meet their needs but to cultivate a thriving environment.

My professional journey is woven with a commitment to excellence, driven by the aspiration to provide a secure and fulfilling life for my family.

Skills

Dedicated and results-driven virtual assistant with a proven track record of providing exceptional administrative and organizational support. Adept at managing tasks with precision, maintaining confidentiality, and ensuring the smooth functioning of daily operations. Seeking a challenging virtual assistant position to leverage my skills in streamlining processes and enhancing overall efficiency.

Customer Service100%
Multitasking100%
Remote Collaboration100%
Time Management100%
Problem Solving 100%
Adaptability100%

Resume



Hardworking professional with 5 years of experience and proven knowledge of back office operations, administrative support and customer service. Aiming to leverage my abilities to successfully be part of your company.

Sumary

Christiana Lei Lagrimas

Let me be your go-to person so you can have your worry-free day. I have some work experience that can help me perform your task efficiently and effectively.

  • Blk 15 Lot 10 First Christian, Napindan, Taguig City
  • +63 915 174 8437
  • clmacansantos@gmail.com

Education

Airline Management and Stewardship

2014

Universal College of Southeast Asia and the Pacific

BS Mathematics (Undergraduate)

2009

Western Mindanao State University

Professional Experience

Property Management

Mar 2020 - Nov 2020

Cadogan McQueen


I had the opportunity to work as a Property Manager for a UK-based company. My role involved handling various responsibilities, including:

  • Posting advertisements for vacant properties. I made sure the ads were compelling and effectively showcased the property's unique features to attract potential tenants.
  • Building rapport with tenants. I believe in fostering positive relationships and ensuring tenant satisfaction by addressing their concerns promptly and providing excellent customer service.
  • Managing monthly bill payments. I ensured that tenants' monthly obligations, such as rent and utilities, were collected and processed accurately and in a timely manner.
  • Addressing any issues that arose within the properties. This included handling noise complaints, coordinating garbage collection, and arranging for necessary repairs or maintenance tasks to ensure the properties were in top shape.
  • Handling administrative tasks, including organizing digital files. I maintained well- organized digital records, ensuring easy access to important property-related documents.

Cold Caller | Appointment Setter | Team Leader

2017 - 2018

CallStar


As a Cold Caller, my main gig is reaching out to potential customers or clients who haven't shown previous interest in what we offer. The aim is to generate leads, make connections, and set appointments or close sales. It's all about making those meaningful connections and building relationships.

After a few months, I got promoted to Team Leader. But don't worry, I still do calls on the side. As a Team Leader, my focus is on making sure our agents are consistently setting appointments every day and that our CRM is filled with quality leads. On top of that, I hold weekly progress meetings with the client to keep them in the loop and discuss our team's achievements.



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Portfolio

  • All
  • Word
  • Excel

Word

Sample Word File

Excel

Sample Excel File 1

Excel

Sample Excel File 2

Testimonials

ISA/Cold Caller

- - -

I had hired her to make outbound cold calls for real estate, and she did a great job on organizing all of the leads that came in, and making a list of warm leads for me to follow up with. She’s professional and communicates well. Thank you!

Web Admin

May 24, 2021 - Jun 7, 2021

Christiana was an excellent choice. She is keen, enthusiastic, hard working and a great communicator. I look forward to working with her on future projects.

Data Entry Work - Record Collection

May 1, 2021 - May 24, 2021

Christiana is a great resource and she's always happy to go the extra mile. We will be working with Christiana on current and future projects.

Data Entry Work Excel and Word

Aug 10, 2020 - Sep 15, 2020

This was an effortless job on my part great work thank you!

Contact

Location:

Blk 15 Lot 10 First Christian, Napindan, Taguig City

Call:

+63 915 174 8437

Contact Info